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Return policy

General Criteria

  • 30 days from the date of purchase
  • Merchandise to be refunded or exchanged must be:

    - in its original condition (including packaging)


  • With receipt only (no photocopies)
  • At the original purchase location
  • With original payment method:

    - Cash, debit or credit

    - Uniprix gift card

    - Loyalty program


  • With or without receipt
  • At any sales location where the product is sold
  • For identical product or product of equal value

Important :
The sales location reserves the right to deny any refund or exchange if it fails to meet the criteria of the Uniprix Group return policy. Valid identification may be required prior to accepting merchandise for a refund or exchange.


  • Private and exclusive labels: 100% satisfaction guaranteed
    (exchange or refund)
  • Defective products: Exchange only
  • Electronic/electric with manufacturing defect:

    - Less than one year: In store (exchange only with invoice)

    - After one year: Contact the manufacturer


  • Prescription and non-prescription medications and products kept behind the counter
  • Uniprix gift cards
  • Prepaid cards: credit, cellular, calling cards, boutique
  • Lottery tickets
  • Public transit tickets and passes
  • Undergarments
  • Clearance items
  • Special orders (products not generally available at a pharmacy)
  • Pierced jewellery
  • Daniele Henkel to go Endermolift treatments