FAQ Aeroplan

FAQ Aeroplan



Question 1:

How do I redeem my Aeroplan Miles?

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Answer

To redeem your Aeroplan Miles, go to www.aeroplan.com, under the Use your miles section. There you’ll find a catalogue of offers and products you can obtain in exchange for your miles.
Question 2:

Where else can I earn Aeroplan Miles? 

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Answer

Collect Aeroplan Miles every day by shopping at any of the 150 Aeroplan Partners, such as:

Complete list of partners

Question 3:

How many Aeroplan Miles do I have in my account?

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Answer

To know your Aeroplan Miles balance, visit www.aeroplan.com. To see your balance, however, you first need to complete the online registration form, if you have not already done so.
Question 4:

When are the Aeroplan Miles credited to my account?

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Answer

Normally, the Aeroplan Miles will be credited to your account two business days after the transaction. In certain exceptional cases, the miles might be deposited up to four weeks after the transaction.
Question 5:

Does my Aeroplan Reward Card have an expiry date? 

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Answer

Your Aeroplan Reward Card doesn’t have an expiry date. However, if after one year you have not made any transactions using your Aeroplan Reward Card (earning or redeeming miles), your balance will return to zero. In addition, each Aeroplan Miles earned must be redeemed within seven years.
Question 6:

Can I redeem Aeroplan Miles for a Uniprix gift card?

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Answer

You can obtain a $20 Uniprix gift card with 3,000 Aeroplan Miles. To exchange your miles for a gift card, go to www.aeroplan.com.
Question 7:

How can I reach the Aeroplan Contact Centre by telephone?

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Answer

To reach Aeroplan, dial: 1 800-361-5373.
Question 8:

How can I earn Aeroplan Miles at Uniprix ?

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Answer

Earn Aeroplan Miles at Uniprix by presenting your Aeroplan Reward Card during a transaction. The base offer is easy to remember: for every $1 you spend, you earn 1 Aeroplan Mile*. Uniprix regularly gives you the chance to accumulate miles more quickly. Be sure to keep an eye out for these promotions.

*Certain conditions apply.

Question 9:

How to become an Aeroplan member?

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Answer

There are three ways to become an Aeroplan Member:

  1. Obtain an Aeroplan Reward Card at participating Uniprix locations;
  2. Join online at www.aeroplan.com;
  3. Call 1 800 361-5373.

You already have an Aeroplan Reward Card, but haven’t yet filled out the registration form at www.aeroplan.com? Do it today so you can receive your Aeroplan Miles balance and information on Aeroplan offers. You can then start redeeming your miles for worthwhile gifts right now